Data Privacy Policy

Data Controller Information

lambdahubluxis S.A. is the data controller responsible for your personal information. We are a Portuguese company registered under number 963258745, with our registered office at Avenida Almirante Reis 143, 4732-181 Braga, Portugal. Our VAT number is PT852147963.

Data Collection

We collect personal data that you provide directly to us and information that is automatically collected when you use our services. The data we collect includes contact information such as your name, email address, phone number, and company details when you enquire about our analytics platforms or request support. We also collect technical information including IP addresses, browser type, device information, and usage patterns to improve our services and ensure platform security.

When you use our restaurant marketing analytics platforms, we may collect business data related to your marketing campaigns, customer interactions, and performance metrics. This information is essential for providing our analytics services and generating the insights you require for your restaurant marketing optimisation.

How We Use Your Information

We use your data to provide and improve our restaurant marketing ROI analytics services, respond to your enquiries, and communicate with you about our platforms. The use of your data includes processing your analytics requirements, generating performance reports, providing technical support, and sending relevant updates about our services.

We may also use your information for legitimate business interests such as improving our platforms, conducting research and development, ensuring security, and complying with legal obligations. All data processing is conducted in accordance with applicable data protection laws and our commitment to protecting your privacy.

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about the specific cookies we use and how to control them, please refer to our cookie policy, which provides comprehensive information about our cookie practices and your choices regarding cookie usage.

Data Sharing and Third Parties

We do not sell your personal data to third parties. We may share your information with trusted service providers who assist us in operating our business and providing our analytics services, such as hosting providers, analytics services, and customer support tools. These providers are contractually bound to protect your information and use it only for the purposes we specify.

We may also disclose your information if required by law, to protect our rights, or in connection with a business transaction such as a merger or acquisition. In such cases, we will ensure that your data continues to be protected in accordance with this privacy policy.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption, access controls, regular security assessments, and staff training on data protection practices.

While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection available.

Your Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. You have the right to access, rectify, or erase your personal information, restrict processing, object to processing, and request data portability. You also have the right to withdraw consent where processing is based on consent.

To exercise any of these rights or if you have questions about how we handle your data, please contact us using the information provided below. We will respond to your request within the timeframes required by applicable law.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period varies depending on the type of data and the purpose for processing.

Contact information is typically retained for the duration of our business relationship and for a reasonable period afterwards to address any follow-up enquiries. Analytics data is retained in accordance with our service agreements and applicable legal requirements.

International Data Transfers

Your data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions by the European Commission.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices, legal requirements, or business operations. We will notify you of any material changes by posting the updated policy on our website and updating the "last updated" date at the top of this page.

Contact Information

If you have any questions about this privacy policy or our data practices, please contact us at privacy@lambdahubluxis.top or call us at +351 259058968. You can also write to us at our registered address: Avenida Almirante Reis 143, 4732-181 Braga, Portugal.

For general enquiries about our restaurant marketing analytics services, you may also contact us at contact@lambdahubluxis.top. We are committed to addressing your concerns and ensuring your privacy rights are respected.